Customer Support Executive - Kohuwala

Published by Richie De Silva 03 Jan 16:34 pm Kohuwala, Colombo

  • Customer Support Executive - Kohuwala
Negotiable

Register.lk is looking to expand its Support Team and is looking for Customer Care Executives with troubleshooting experience.

CRITICAL JOB ELEMENTS

- Architecting, building, documenting, maintaining and troubleshooting shared, virtual, dedicated and cloud based hosting environments for clients and internal systems.
- Participate in a 24x7 on-call rotation with peers.
- Provide after-hours support and respond to monitoring alerts when needed.
- Ensure that Register.lk IT policies, standards and procedures are consistently being achieved.
- Troubleshoot web application performance and security problems.
- Install/upgrade/replace server, device or network components.
- Perform web application load testing and benchmarking.
- Perform security scans and mitigate problems or vulnerabilities.
- Perform server administrative tasks.
- Perform network administration tasks, including DNS, DHCP and IP subnetting.
- Perform firewall policy updates and administration tasks.
- Perform server maintenance and patching.
- Perform migrations of legacy web applications and software.

Perks and benefits well above industry standards await the right candidate.
Send your CV: [email protected]

Contact

Jobs in Sri Lanka
Colombo, Kohuwala
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